Refund & Cancellation Policy
Effective date: October 7, 2026
This policy explains how cancellations and refunds work for DealReady LLC ("DealReady"). It is part of our Terms of Service.
1. Digital service, no returns
DealReady provides online software tools and digital guides. There are no physical products to ship or return. Purchased digital guides are delivered by email as PDF attachments.
2. Cancel anytime
- Sign in and go to your Account page.
- Click Manage billing.
- Choose to cancel your plan and confirm.
After you cancel, you will not be charged again. You keep access to your paid tools until the end of the billing month you already paid for. Your account and the free Deal Analyzer stay available.
3. Subscription payments are non-refundable
Monthly subscription payments for Basic and Premium are non-refundable. We do not provide refunds or credits for:
- Partial months or unused time after you cancel;
- Forgetting to cancel before a renewal date;
- Downgrading to a lower plan; or
- Not using the Service during a billing period.
If you change plans, the billing portal shows how the change will be charged before you confirm it.
If you cancel Premium, access to included video courses continues until the end of the paid billing period, then ends. Unfinished course access is not extended or refunded.
4. Digital guide purchases
Digital guide purchases are non-refundable after delivery, except where the law requires otherwise. If you paid but do not receive the PDF, contact support. We will check the order and resend the file or provide a refund where appropriate.
5. When we do issue refunds
We will refund you if:
- You were charged more than once for the same period, or charged after you canceled because of an error on our side;
- We close your account without cause, or stop offering a paid plan you subscribe to. In that case, we refund the unused part of your current billing month;
- You purchased a Market Pulse ZIP request that we are unable to add; or
- A refund is required by law.
6. Market Pulse ZIP requests
The one-time $10 ZIP request fee is non-refundable once we add the ZIP to Market Pulse. If we cannot add a requested ZIP, we will refund that request fee.
7. Promo codes
Promo codes and discounts have no cash value and cannot be exchanged for a refund or credit.
8. How to request a refund
If you believe you qualify for a refund or were charged in error, email info@thedealready.com within 30 days of the charge. Include the email on your account, the charge date, and the amount. We aim to reply within 2 business days. Approved refunds go back to your original payment method, and your bank may take 5 to 10 business days to show them.
Please contact us before disputing a charge with your bank. We can usually resolve billing problems faster.
9. Changes to this policy
We may update this policy. Changes will be posted on this page with a new effective date and apply to charges made after that date.
10. Contact us
DealReady LLC
Email: info@thedealready.com